Privacy Policy

Rainbow eBooks Privacy Policy

Rainbow eBooks appreciates your business and cares about your personal privacy.   The Website collects and maintains certain personal information about you when you send us an e-mail or complete any of our online forms and applications, such as Account Registration, Contact Form and Reviewing Titles.  We may also maintain information about you if you contact us via means other than email.  We only store information from you that is specifically submitted to us, such as your name, email address, postal address, telephone number and/or IP address. This also includes details from your store account registration and purchasing history.

You may change certain personal information as you wish within your store account, though a minimum of information is required to keep the account open. To update information previously submitted to this Website or request to have outdated information removed, click the "my account" button in the top right of any page on the Website.  To update or modify any information other than that which you may personally update, please e-mail your request to admin@rainbowebooks.com.

Dreamspinner Press reserves the right to amend this policy at any time, and it will be posted here with the date of revision.



Security Measures

We use a secure server and do not share e-mail addresses or personal information of any kind with outside companies. Your account information is password-protected for your privacy and security.

We use industry-standard SSL-encryption to protect data transmissions. The information we collect through the ordering process is for verification only and is kept strictly confidential. All our payment transactions are PCI Compliant--the highest level of online security available--and no Rainbow eBooks personnel have access to full payment information such as credit card numbers or Paypal passwords.  

At any time you may close your account with us by sending an e-mail to admin@rainbowebooks.com. If you choose to close your account, you will no longer have access to purchases associated with the deleted account.  All customer information will be permanently deleted; to use the Website again, you will be required to re-register.

Except as described below, Rainbow eBooks does not share any information about you with any parties outside of Rainbow eBooks.  We will disclose personal information to comply with valid legal processes such as a search warrant, subpoena, or court order, judicial process or regulatory authorities, to prevent fraudulent transactions, or to protect our rights and property.  We will disclose information when we believe in good faith that the law requires it.



Notifications & Other Media Platforms

Customer e-mail addresses are used for communication with customers about their accounts and/or orders and for special products/promotions in which the customer specifically authorizes use of their e-mail address.  You may opt into Notifications, including new releases, special events and sales and promotions, when you create your customer account or in the my account section of your library.  You will not be added to our mailing list without expressly opting in, and you may have your e-mail address removed at any time with a confirmed e-mail notice to admin@rainbowebooks.com or by clicking the unscribe link at the bottom of any communication sent by us.  

We also operate a Yahoo!Group, a Facebook, a Twitter account, and other social media platform accounts that may require you to register on your own.  Customers will not be added to any Rainbow eBooks social media outlet by us under any circumstances; customers must join or monitor such social accounts on their own.  Rainbow eBooks Press does not access or appropriate any customer information through social media platforms, nor does Rainbow eBooks send unsolicited e-mail offers.

You will not receive any contact from third parties outside of Rainbow eBooks as a result of providing information to us, other than its officers, directors, or consultants and only for the purpose of conducting official company business.



 E-mailing Rainbow eBooks

This Web Site allows you to send e-mail to certain designated individuals at Rainbow eBooks.  Information you send us will be considered non-confidential and may be used by Rainbow eBooks without restriction.  

DO NOT SEND INFORMATION THAT YOU CONSIDER CONFIDENTIAL OR PROPRIETARY, INCLUDING BUSINESS PLANS OR IDEAS, INVENTIONS, AND THE LIKE.  If you send us your ideas, you agree that we may use such ideas without compensation to you.

Rainbow eBooks takes reasonable steps to protect your personally identifiable information as you transmit your information from your computer to the Website and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.  You should keep in mind that no Internet transmission is ever 100 percent secure.  You should, therefore, take special care in deciding what information you send to us via e-mail.  Moreover, where you use passwords, ID numbers, or other special access features on this Website, it is your responsibility to safeguard them.



How to Contact Us

If you have any questions or concerns about this Privacy Policy or the information practices of this Website, please contact us as follows:



Rainbow eBooks, LLC

3148 Oak Hammock Lane

Tallahassee, FL 32301



E-mail:  admin@rainbowebooks.com



Updated: 07/18/2010






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